Surebridge Medical – Payment Policy
At Surebridge Medical, we are committed to making your purchasing experience safe, transparent, and hassle-free. Please review our payment policy before placing your order.
✅ Accepted Payment Methods
We offer multiple secure and convenient payment options:
Major Credit & Debit Cards
Visa, Mastercard, American Express, Discover, Diners Club
Digital Wallets & Payment Services
Shop Pay, Apple Pay, Google Pay, PayPal, Venmo
🛒 How to Complete Your Purchase
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Add your selected medical equipment or supplies to your cart.
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Proceed to checkout and enter your shipping information.
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Choose your preferred payment method and enter your payment details.
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Review your order carefully and confirm your purchase.
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After successful payment, you’ll receive an instant confirmation email.
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If there are any issues with your payment, we will notify you immediately via email.
💵 Currency
All prices are listed in U.S. Dollars (USD).
International card transactions may incur currency conversion or processing fees from your bank.
📧 Order Confirmation & Invoice
Upon payment completion, you will receive an email containing:
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Your order number
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Summary of purchased items
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Total amount charged
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Shipping and tracking information (when available)
This email serves as your official receipt.
🔒 Payment Security
All transactions are processed through SSL-encrypted, PCI-DSS-compliant gateways.
Surebridge Medical does not store or share your sensitive payment information.
🧾 Payment Authorization
By completing your purchase, you authorize Surebridge Medical to charge your selected payment method for the full order amount.
If authorization fails, your order may be delayed or canceled. We will contact you if this occurs.
🔁 Refunds & Cancellations
Cancellations:
You may cancel your order within 24 hours of payment, provided it has not yet been processed or shipped.
Email: support@surebridgemedical.com
Refunds:
For refund eligibility and processing timelines, please see our Refund & Return Policy.
Most refunds are processed within 7 business days, depending on your bank or payment provider.
📝 Updating Payment Information
To update your payment details:
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Log in to your Surebridge Medical account.
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Navigate to Account Settings > Payment Methods.
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Add, edit, or remove your payment information.
🚨 Fraud Prevention
For your protection, some orders may undergo additional verification. We may contact you for more information before processing high-risk transactions.
💬 Contact Us
For any payment-related questions:
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Phone: 888-865-1086
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Hours: Monday – Sunday, 9 AM – 6 PM EST
Surebridge Medical – Trusted Solutions for Healthcare Professionals