Surebridge Medical (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit our website or use our services. By accessing or using our services, you agree to the practices described below.
Information We Collect
Personal Information
When you place an order or interact with us, we may collect the following details:
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment information
Usage Data
We also collect non-personal, technical data to improve your experience, such as:
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IP address
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Browser type and device info
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Pages visited and time spent on site
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Clicks, interactions, and navigation data
Third-Party Information
We may receive limited information from trusted third-party platforms—such as payment processors, ad networks, or analytics tools—to process transactions securely and enhance your experience.
How We Use Your Information
We use your information to:
✔ Process and fulfill orders
✔ Communicate with you about orders, shipping updates, and returns
✔ Provide personalized product recommendations and special offers
✔ Prevent fraud and enhance site security
✔ Improve and optimize our website and services
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enhance site functionality and performance
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Analyze traffic and user behavior
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Deliver targeted advertising based on your preferences
You can manage or disable cookies via your browser settings at any time.
Information Sharing
We only share your data with trusted third parties when necessary to:
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Fulfill orders (e.g., shipping partners)
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Process secure payments
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Run targeted advertising and email campaigns
✅ We do not sell your personal information to anyone.
Data Retention
We retain your personal information only as long as needed to:
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Complete transactions
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Provide customer service
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Comply with legal and regulatory obligations
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Access and update your personal information
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Request deletion of your data
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Restrict or object to data processing
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Opt out of marketing communications
To exercise your rights, contact us at the information below.
Contact Us
For privacy-related questions or requests, reach out to us at:
📧 Email: support@surebridgemedical.com
📞 Phone: 888-865-1086
🕘 Business Hours: Monday – Sunday, 9 AM – 6 PM EST
Thank you for trusting Surebridge Medical.
Your privacy and security are at the heart of everything we do.